This privacy policy sets out how The Lash & Brow Directory uses and protects any information that you give The Lash & Brow Directory when you use this website.

The Lash & Brow Directory is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Lash & Brow Directory may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st August 2017.

Collection Of Personal Information

The Lash & Brow Directory may collect information in a number of ways from users who access our Sites or services. We collect personal and non-personal information in various ways. You may provide your information to us to receive a product, service, or communication from us; we may request your information to better serve you; or we may require your information in order to be able complete a transaction (e.g. a purchase) or provide access (e.g. to a paid service).

Personal information (or “Personally Identifiable Information” or “PII”) is information and data that can be used to specifically identify or contact a single person.

You may be asked to provide your personal information when you contact The Lash & Brow Directory for any reason. The Lash & Brow Directory may share your personal information internally. If we do, we will use it in accordance with this Privacy Policy. We may also combine personal information with other information to help us to develop or improve our products, services, content, communications, and/or advertising, or to provide improved user experiences for you.

How We Use Your Personal Information

  • Optional Communications: The personal information we collect allows us to provide you with The Lash & Brow Directory’s latest product announcements, helpful tips and information, special offers, software updates, and upcoming events. If you don’t want to receive these communications, or do not wish to be on our mailing list, you can opt out of receiving them. Each communication will provide opt-out directions. The information in connection with these optional communications and your responses help us to improve our products, services, content, and advertising.
  • We also use personal information to help us develop, deliver, improve, and customize our software, products, services, content, and advertising and to provide a better user experience for every user of our software, products, and services.
  • Important Communications: We may use your personal information to send important communications, e.g., about your purchases of or access to software, products, or services, terms, conditions, and policies (including this Privacy Policy), critical updates to software, products, or services, or changes (including regulatory changes) that impact your use of The Lash & Brow Directory software, products, or services. Because this information is vital to your interaction with The Lash & Brow Directory, you may NOT opt out of receiving these communications if you wish to continue to use the Site, or any software, products, or services offered in connection with the Site.
  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve The Lash & Brow Directory’s software, products, services, communications, support and/or help functions, and user interfaces.
  • If you enter into a promotion such as a contest, a giveaway, a one-time or special offer, or similar promotion, we may use the information you provide to administer those programs.
  • If we become involved in a legal process as a result of your actions on the Sites, or in connection with any software, products, or services offered via the Sites, we may be required to disclose your PII or PIFI to a government authority, or a third party who e.g., issues a subpoena that require us to provide it. Our response(s) to any such legal process will be handled on a case-by-case basis following the advice of our attorneys.

How We Collect and Use Your Non-Personal Information

We may collect, use, transfer, and disclose non-personal information for any purpose.

The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect non-personal information (e.g. demographic information) regarding our customers collectively including information such as age, gender, occupation, preferred language, zip code, area code, geographic location, or the time zone from which customers access the Site, products, or services. Such non-personal information is used so that we can better understand who our customers are, and their behaviour generally with regards the Site, and to improve our software, products, services, communications, support, help, user experiences, and advertising for our customers.
  • We also may collect non-personal information regarding customer activities on the Site or use of The Lash & Brow Directory software, products, and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of the Site, or our software, products, and services are of most interest or which can be improved. Non-personal support or help request data may be used to improve our software or the Site, communications, and user interfaces, or to allow us to provide additional product or service offerings to our present or future customers.
  • We may collect non-personal information regarding the digital footprints of our customers with respect to accessing the Site, or any related software, products, or services including mobile and non-mobile access, specific types of devices being used, unique device IDs, type of browser(s) being used, networks that our customers use, and other non-personal information. This information may be used to improve the Sites, software, products, or services including but not limited to their performance, functionality, design, or responsiveness.

Security

We are committed to ensuring your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

To help The Lash & Brow Directory serve you better, we use technological means to better understand and adapt to user behaviour. To accomplish this, the Site, as well as our online software and services, email messages, and advertisements may use cookies or related technology such as pixel tags, clear gifs, and web beacons. These technologies help us to know which parts of the Site people have visited and provide data to aid us in understanding the effectiveness of the software services, our advertisements, and web searches. These data are used to improve our software, products, services, communications, and advertisements. We generally consider such information collected through the use of cookies and other technologies as non-personal information and treat it accordingly.

We also use cookies and other technologies to remember personal information when you use the Site, software, products, or services. These uses are intended to improve your personal experience. For example, we can provide better and more personal results if we ‘remember’ your preferred settings, your name, and such.

The Lash & Brow Directory may use cookies or other technologies in connection with certain advertising services to determine your experience with our content including whether an ad is likely to be of interest to you, whether or not you are served a particular ad, and the number of times you are served a particular ad. These technologies allow us to measure the effectiveness of our ad campaigns. You may have options for opting out of such targeted ads. You should contact your service provider or your mobile provider to inquire about how to do so.

The Lash & Brow Directory also uses specific technologies in connection with certain communications such as emails that may be used to track actions by recipients. For example, these communications may include one or more clickable text or graphics that include URLs that link to content on the Site. However, these URLs, may pass through a web server that tracks the click before arriving at the linked content on the Site. The tracked data can help The Lash & Brow Directory determine the effectiveness of our communications to users and customers, or to gage interest in specific topics. If you prefer not to have your responses to such communications tracked in this manner, do not click links in the email messages. Such communications may also include pixel tags that can tell us whether e.g. an email has been opened. We may use this information to throttle the number of messages sent to users or customers, or to remove people who do not read or interact with our communications from one or more lists.

Cookies and other technologies can generally be controlled on your devices. If you want to disable cookies and you should review your privacy or security settings. Please note that certain features of the Sites or related software, products, or services may not be available if you have cookies disabled on your device. We will typically try to warn you that a page or feature you are trying to reach will not function without cookies enabled. If you have your cookies on your device or browser disabled and are having difficulties you may wish to enable them to see if the problem is resolved.

Social Media

The Lash & Brow Directory may collect certain information from you if you interact with us via social media such as Facebook, LinkedIn, Instagram, and other such services. For example, you may be given the option to register for course or webinar, take advantage of special offers, receive mailings, newsletters or the like, via your social media account. The information we receive or collect from such social media, and our ability to collect it, may depend on the social media site, its policies, and its requirements or its technology. We may collect the information you provide from these social media interactions and may use it for various purposes to improve our services or your experience, or to contact you regarding the reason you connected with us or with additional offers in the future. Of course, you have the opportunity to opt-out at any time provided we do not require a means of contacting you to fulfil your request.

Children

Protecting children’s privacy is important to The Lash & Brow Directory. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our website use to persons eighteen years or older. Therefore, we do not knowingly collect personal information from children under 18. If we learn that The Lash & Brow Directory has inadvertently collected or received the personal information of a child under 18 we will take steps to delete the information.

[PLEASE NOTE: You must be 18 or older to use the Site and to purchase the software, products, or services offered via the Site without an adult (parent or guardian).]

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosure to Third Parties

At times The Lash & Brow Directory may make certain personal information available to strategic partners that work with us to provide software, products and services, or that help us service our customers. Personal information will only be shared by The Lash & Brow Directory to provide or improve the Site, and our software, products, services, and advertising.

  1. Service Providers

To provide its various products or services, The Lash & Brow Directory works with third party providers, who may be located wherever The Lash & Brow Directory operates, or in any other location. Such companies provide services to The Lash & Brow Directory. Examples may include information processing, emailing services, server hosting, transaction processing and banking services, video hosting, product/service delivery, communications, managing and enhancing customer data, providing technical support and/or customer service, and conducting customer research or satisfaction surveys. At any given time, The Lash & Brow Directory may work with one or more such provider. We will only provide personal information to these companies where required for them to provide their services, or to improve our products or services for our customers. These companies are contractually obligated to protect your information.

EUROPEAN UNION USERS: THE GDPR

On or before May 25th, 2018 The Lash & Brow Directory will be a fully compliant Processor of Personal Data under the GDPR. If you have any questions about your ability to use our software platforms in the EU or with regard to your EU customer’s data please email info@thelashandbrowdirectory.com

Changes to this Privacy Policy and Privacy Questions

If you have any questions or concerns about this Privacy Policy please email us at info@thelashandbrowdirectory.com

This Privacy Policy is subject to change from time to time at The Lash & Brow Directory’s sole discretion. Please check this page periodically for changes. Any such changes to the Privacy Policy will be available on this page. If the policy has been changed in a material way, a notice will be posted on our website along with a link to the updated Privacy Policy. Your continued use of our site following the posting of changes to these terms will mean you accept the changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected

Correct As Of: 28 May 2018